If you haven’t told them, then how are they supposed to know?
One of my new CEO friends is on the phone and he is seeing a couple of his team members hovering around the door to his office. He knows it will be a string of interruptions for simple questions. What he doesn’t yet know is that this is a symptom of fuzzy leadership.
I am no longer surprised when I’m working inside a clients’ company and find out that some of the people there are not absolutely certain of what they should be doing, why they are doing it, or when it needs to be done.
Like it or not, you are the leader. It is you who must communicate the mission, vision, and values of the company as well as the specifics of the work that is to be done. It is you who must tell them and face-to-face meetings are the best way to connect.
Look them in the eye, tell them what you want, and be sure to ask what they’ll need from you to get it done.


